Returns & Exchanges
At Zenduce, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a hassle-free return and exchange process within 30 days of delivery.
Initiate Your Request
Log into your Zenduce account or use our guest portal to select the items you wish to return and receive a prepaid shipping label via email.
Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the products are in unused, resaleable condition.
Ship the Package
Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a convenient home pickup.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing